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Solutions

A business system that can grow without becoming a maze

Start with the part of your work that needs to become clearer: how your team works, communicates or steers, or one specific process. These are not frozen products: each solution is made of that we specialise for your organisation. Each piece works on its own and connects to the others when that brings a real benefit.

One organisation, several connected solutions

Choose the tools that help you: SHAPER Enterprise with Workspace to organise your business, SHAPER Vox for telephony, or both connected. Enterprise works without Vox, and Vox without Enterprise. Helm helps you manage your system; provides the shared framework.

Illustration: a person at the centre of four connected spaces, a desk, a corner for calls, a steering dashboard and a protected foundation.
Diagram

One organisation, several connected solutions

Business tools alone, telephony alone, or both connectedBusiness tools aloneTelephony aloneBusiness + telephonySHAPER EnterpriseWorkspace and your toolsNo telephony requiredCases, documents, coordinationSHAPER VoxYour phone systemNo business suite requiredCalls, contacts, follow-upSHAPER EnterpriseWorkspace and your toolsConnect as neededSHAPER VoxYour phone systemCalls connect with your casesSHAPER Helm: manage the tools you have chosenYou ask; Helm prepares and acts within your permissions.SHAPER OS: a shared framework for all three optionsResponsibilities, verification, recovery and evolutionYou choose what helps you and stay in control.

Swipe to see the whole diagram

Three independent options: Enterprise without telephony, Vox alone, or both connected as needed. The dashed link represents this optional connection.

Solutions that adapt to your organisation

Each solution adapts to your organisation. Together we choose what is needed: configure tools, add a building block, build a function or prepare an installation you operate yourself.

1. Configured for you

Your words, your steps, your roles, your document templates: a trade profile, not a separate version. The same tool serves a workshop, a shop or a building site without its code changing.

2. Extended

A block that already exists is added to your system when it helps: document management, database, telephony.

3. Built on purpose

What does not exist is built for you, on the same foundation, and connects to the rest through declared access. If the piece can serve elsewhere, it becomes a ; your data, your secrets and your confidential specifications, never.

4. Entirely in your name

A dedicated installation can be prepared in your name, with its configuration, documentation and recovery procedure, for your team to operate. We define the handover scope with you.

What stays common

The keep serving everyone: that is what makes them solid, and what brings the price of your specialisation down. Your data, your configuration and what is written for your trade are yours. A method or a non-confidential block may serve elsewhere — that is the counterpart of a shared core, and it is written into the terms. If your advantage rests on one precise idea, exclusivity is written, dated and signed.

SHAPER Enterprise: your business, organised and connected

In real life

Client follow-up, operations, documents, notifications, internal coordination, dashboards. The scope is shaped with you: not the same for everyone.

What works together

Workspace, Vox when needed, your and your existing data. Your business does not start over: we connect what already works.

How it stays under control

Identities, permissions, data ownership and export, audit, backup and recovery scope are written down for each project. The system can prepare, route, check and notify; people keep the authority assigned to them.

A free demo in preparation

A free SHAPER Enterprise demonstration is being prepared. It will let you explore and try the tools online.

SHAPER Workspace: your team, cases and tools together, for peace of mind at work

Illustration: four people around one table where the day’s cases, documents and charts are laid out in order.

In real life

A client request becomes a case, with its documents, messages or calls, follow-up and decision.

What works together

Cases bring together the business tools the team needs. Views adapt to responsibilities: the manager’s priorities, the collaborator’s tasks and operational follow-up.

How it stays under control

Screens and conversation use the same data within your access permissions. You can understand a situation, prepare an action, approve it and find its history.

SHAPER Vox: your phone system, connected to your business

Illustration: two colleagues on the phone, the call continuing as notes and follow-up filed with the case.

In real life

Professional numbers, a personalised greeting, a browser phone and notes linked to contacts. AI message-taking, routing, internal calls and mobile telephony are being developed progressively.

What works together

Vox can be used on its own to manage calls and contacts. Connecting it with Enterprise and Workspace links telephony to business cases; this integration is in development. A call-centre need is treated as a dedicated project: teams, schedules, outgoing calls and analysis functions are defined with you.

How it stays under control

Carrier, line capacity, number portability, recording consent, data retention and AI-assisted call flows are configuration choices, not universal promises.

SHAPER Helm: your assistant to manage and evolve your system

Illustration: a person writes to the assistant from a desk; ahead, a path goes through four successive doorways, beside a fenced practice garden, while the machinery stays behind a locked fence.

In real life

You ask a question from a computer or a phone, in writing or by voice. Helm answers from your own system, prepares what you ask for, and acts when you are entitled to.

What works together

Helm lets you steer the universes in your space: Workspace, Vox or other chosen tools. Actions stay within your jurisdiction: the data, tools and decisions you are responsible for. Each team member acts within their permissions.

How it stays under control

You learn to use Helm progressively: understand your system, prepare an action, act within a mandate and shape your tools. Exercises can take place in a demonstration space separate from production; operations requiring approval remain subject to it.

What holds it together

A shared framework connects the solutions and supports their evolution. Explore the tools and method that give them this coherence.

How to read each solution

Each solution explains its everyday uses, the tools that work together and how you stay in control. You can then explore how it works in more detail.

Diagram

Explore each solution at the level of detail that suits you

Explore each solution at the level of detail that suits youyou1 · In real lifeVox: the greeting you wrote answers2 · What works togetherVox: the call leaves a note on the contact3 · How it stays under controlVox: who listens, what is kept, for how longexplorego backLearn moreSHAPER OS, PodMesh, GitHubExplore at your own pace, following what interests you.

Swipe to see the whole diagram

Uses, connected tools and control: three ways to explore a solution, illustrated here with Vox.

Start with what matters to you

One useful piece first. We connect the others when they bring a real benefit, keeping roles, ownership and recovery clear.

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